Paid $76.7 for Upgrade, but My Account Still on Free Tier - Not Upgraded to Tier 1

API
1

I have paid $76.7 to upgrade my account from free tier to tier 1, But still it is not upgraded to tier1. Even, I have increase my API usage to $5.

image
image1132Ă—267 6.89 KB

1 Like
2

Hi there!

Other users have recently reported some delays in their Tiers getting upgraded. You can consider reaching out to OpenAI support via the chat widget on the developer platform.

1 Like
3

Here is the quick link to reach out:

https://help.openai.com/en/

1 Like
4

I’m having the same issue. Initially I thought i had to spend $5+ but it appears it’s only required to fund the account. Doing some searching, it appears this issue has been going on for a year+ and for some people it took months. I contacted support via the chat box and am waiting for a reply. Having the Free-Tier RPD limits so low is absolutely crippling a project’s progress.

5

I just encountered the same problem!I topped up $5, but my account status did not change, it is still “Free Tier” and I cannot use the API.

6

I’m still on tier 1 since my first top up last year, which should have put it on tier 2.