Organization Verification taking too long or not working at all

Did all the steps correctly to get verified, but it’s been over 2 hours now and still no verified badge. After completing the Persona verification I even got a success message saying that I’m all done and thanked me for verifying my identity, but of course I’m still not verified and I can’t use my credits where I intended to use them.

The refresh link button doesn’t work too I just get an error message saying “Unable to refresh verification link: cannot_create_new_identity_verification_inquiry_for_user“ and if I use the same link Persona greets me with the message “Session expired Please restart this process or request a new link to continue.“

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did it end up working for you eventually? If not, just curious - are you using an unusual email service? e.g. personal domain, proton mail, etc.?

I’m in the same boat, completed the verification almost half a day back and still facing the same issue.

How did it get resolved for you?