[oAuth and GPT action] - need a way to re-trigger asking for access token

[KimSia]

I am using oAuth as the way to authenticate a user and allow them to access private endpoints on my service.

I deliberately deleted/expired the access token on my oauth backend/database.

Now the GPT cannot access the endpoint but also unable to ask to re-login to gain a new access token.

Here’s a screenshot

OpenAI should look into this matter.

There are other issues I have discovered while experimenting with GPT actions and oAuth. I see at least 3 other issues openAI needs to fix for a smoother experience using oAuth for GPT. I have documented them here.

How do I raise this with the team?

Solution here: [oAuth and GPT action] - need a way to re-trigger asking for access token - #4 by huwsername

[Foxalabs]

You can contact help.openai.com and use the support bot in the bottom right corner and leave your contact details plus a description of the request, you can also make a post in the Feedback category Feedback - OpenAI Developer Forum

[KimSia]

You can contact help.openai.com and use the support bot in the bottom right corner and leave your contact details plus a description of the request, you can also make a post in the Feedback category Feedback - OpenAI Developer Forum

I will do both. thank you

1. shifted to API, Feedback
2. contacted help

[huwsername]

Keep us posted with how that goes; I’ll turn notifications on for this thread

(If anyone is having this problem in the short term, each user of the GPT Action can force a logout by going to the GPT → Privacy Settings → Connected Accounts and clicking ‘log out’ for your domain)

[KimSia]

Your solution works, @huwsername

Thank you.

OpenAI team should document this.

The logout then re-login via privacy settings > connected accounts is not smooth, but at least it works.

[emilio-b]

Same problem here. Not a good end user experience at all. Needs fixing.

[huwsername]

I didn’t update this post, but you can implement revocation by using refresh tokens. Here’s my guide on that.

[bote85831]

Hi @username,

I noticed that after setting up OAuth authentication with Amazon Cognito for my CustomGPT and completing the initial authorization, I’m unable to view any connected accounts in the privacy settings section under connected accounts you referenced. Hence i am unable to re-login or login via new account.

Can u help me out here ?

Thanks.