New chat network error. Established chats work

Title: ChatGPT Windows Desktop 26.1103.31037 — Network error on message submission, resolved by reauthentication

Environment

  • Windows 11 Pro

  • ChatGPT Desktop version 26.1103.31037

  • Released November 5, 2026

  • Incident observed November 6, 2026

Symptoms

  • Application launches and existing conversations load.

  • Typing responds normally.

  • Sending a message causes a delay followed by “A network error occurred. Please check your connection and try again.”

  • New conversations fail regardless of model or reasoning settings.

  • ChatGPT works normally in the web browser.

  • CPU usage remains normal.

Troubleshooting

  • Restarting the application did not resolve the issue.

  • Windows application Repair did not resolve the issue.

  • Signing out of the desktop application and signing back in immediately restored normal functionality.

Confirmed workaround
Sign out → Sign back in.

Suggested improvement
Add an in-app quick bug reporting feature that can attach application version, error details, troubleshooting steps, and confirmed solutions. Offer a community-searchable collection of verified workarounds.

Potential engineering investigation
Examine desktop authentication/session-state handling during message submission. Root cause has not been established.