I’m having a little bug with my account… the last bill is paid, but i can’t access GPT-4, it appear that i’m not GPT Plus subscriber, but i am.
I searched help button to talk with chat or an email to send, but i didn’t founded.
Can someone help me?
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I have the same issue, I don’t have access to GPT-4, but my subscription did’t expired yet.
I have the same issue. Have you got a reply from the support team?
This is happening to me in April 4 2024. Did you get help?
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I’m having the same issue upgraded to 1 year plan on 2nd May 2024 but still my plan is not been upgraded
I’m having the same problem. Any suggestions?
My subscription plan is also not appearing. Amount has been debited.
Did anyone ever get a reply? I’m having the same issue all of a sudden.
Same problem; how did you solve this?
The same issue, I am being charged for PRO but my account got downgraded to FREE. I have contacted chatbot twice, was promised a refund and feedback from support. Two weeks have passed, none of that happened. Did anyone get help with this issue?
UPDATE: It seems that they do not send any email notifications whenever something happens with the subscription. In my case it was apparently insufficient funds to cover the fee. I had no idea that happened, I got no notification relating subscription downgrade due to the payment issue.
Regarding chatbot - the same problem. They posted answer after several hours, when I was logged out. No email regarding their answer in chatbot.