Model not found o4m-sonic-o-api-ev3

Hey everyone,

We started receiving Model not found o4m-sonic-o-api-ev3 error on 26 March 2026 14:30 UTC. We constantly got this error for GPT-4o and GPT-4.1 models with web search tool. We checked the OpenAI Status but could not see any issue that describes this one.

Have you guys ever encountered an error like this before?
Thanks in advance.

getting the same error over and over again

  1. Responses API
  2. Web search tool
  3. Only “US” specified as locale.
  4. Success

{"model":"gpt-4.1","input":[{"role":"user","content":[{"type":"input_text","text":"Give 5 examples of serendipitous scientific discoveries."}]}],"tools":[{"type":"web_search","user_location":{"type":"approximate","country":"US"},"search_context_size":"medium"}],"text":{"format":{"type":"text"}},"temperature":1,"top_p":1,"reasoning":{},"stream":true,"max_output_tokens":2048,"store":false,"include":["web_search_call.action.sources"]}

Got it today too, and I have a Agent Builder gpt4.1 with web tools enabled.
Very, very strange message, with no further information in the logs.

Fingers crossed it doesnt happen again.

Sorry for the late reply! GPT-4.1 web search is documented here: https://developers.openai.com/api/docs/guides/tools-web-search. We haven’t confirmed what caused that error. 

Since this topic has been inactive for some time, we are going to close it. If the error occurs again, please create a new topic with current details and contact Support privately with the request ID, timestamp, and a redacted example so it can be investigated.