Hi, I have an gpt4 access and cant get access to gpt4turbo.
When I listmodals, gpt4 is type “openai” and gpt-4-turbo is type “system”.
I got an email, telling me about these great new modals and I cant access them. What does a person need to do, in order to access these modals. Customer Service is TERRIBLE. Document is TERRIBLE.
Why am I being emailed about features that I cant access…
Hey, welcome to the dev community!
What shows for you in the playground?
How are you listing the models?
Sounds the same as everyone
{‘id’: ‘gpt-4-0125-preview’, ‘created’: 1706037612, ‘object’: ‘model’, ‘owned_by’: ‘system’},
{‘id’: ‘gpt-4-turbo-preview’, ‘created’: 1706037777, ‘object’: ‘model’, ‘owned_by’: ‘system’},
You can use either of those two names, exactly.
listing via the API
27
Usable
gpt-4-0613 openai
gpt-4 openai
gpt-3.5-turbo openai
gpt-3.5-turbo-16k-0613 openai
gpt-3.5-turbo-0613 openai
gpt-3.5-turbo-0301 openai
UnUsable
gpt-3.5-turbo-instruct system
dall-e-3 system
dall-e-2 system
gpt-3.5-turbo-0125 system
text-embedding-ada-002 openai-internal
tts-1-hd-1106 system
text-embedding-3-small system
tts-1-hd system
gpt-4-0125-preview system
gpt-4-turbo-preview system
text-embedding-3-large system
whisper-1 openai-internal
babbage-002 system
davinci-002 system
gpt-3.5-turbo-16k openai-internal
gpt-4-1106-preview system
gpt-3.5-turbo-1106 system
gpt-4-vision-preview system
tts-1-1106 system
tts-1 openai-internal
gpt-3.5-turbo-instruct-0914 system
if I use any model owned by ‘system’ it rejects
How about:
{‘id’: ‘gpt-3.5-turbo-0125’, ‘created’: 1706048358, ‘object’: ‘model’, ‘owned_by’: ‘system’}
{‘id’: ‘gpt-4-1106-preview’, ‘created’: 1698957206, ‘object’: ‘model’, ‘owned_by’: ‘system’}
Are you making direct calls using the latest version of the openai library that knows about the newest models?
Using something like langchain that has models hardcoded and old?
The exact error message and error code received?
In playground I can access Turbo, but I cant change the ResponseFormat field (not supplied).
I’m using my own library in swift, it returns a generic 400 error code.
There should be a SIMPLE way of determining if you have access to an endpoint.
Frustrating waste of 2 days !
None of those either (in API) all in Playground
Ones a New Account (hoping that would save the day becuase it said, all accounts after some date) paid $10 Credit.
The other ones 18 months old.
Both have (had) Chat GPT Plus subs.
Under Limits it lists the gpt-4-turbo limits… Currently I’m limited ot ZERO !
“Down for my account or just my code?”
Try local code in a python environment 3.8-3.11, just have your key as environment variable OPENAI_API_KEY:
import os
import requests
headers = {
"Content-Type": "application/json",
"Authorization": f"Bearer {os.environ.get('OPENAI_API_KEY')}"
# "Authorization": "Bearer sk-yourkeyhere"
}
params = {
"max_tokens": 10, "top_p": 0.01,
"messages": [
{"role": "system","content":
'One word only. JSON format as response. json key: "word"'},
{"role": "user","content": "say hello. No markdown."}]
}
for model in ["gpt-4-0314", "gpt-4-0613","gpt-4-1106-preview",
"gpt-4-0125-preview", "gpt-4-turbo-preview",
"gpt-4-vision-preview", "gpt-4-badname"]:
params.update({"model": model})
response = requests.post("https://api.openai.com/v1/chat/completions",
headers=headers,
json=params)
if response.status_code != 200:
print(f"{model} error {response.status_code}: {response.text}")
else:
# print(response.json())
print(model + response.json()['choices'][0]['message']['content'])
Response:
gpt-4-0314{“word”: “hello”}
gpt-4-0613{“word”: “Hello”}
gpt-4-1106-preview{“word”:“hello”}
gpt-4-0125-preview{“word”:“hello”}
gpt-4-turbo-preview{“word”:“hello”}
gpt-4-vision-preview{“word”: “hello”}
gpt-4-badname error 404: {
“error”: {
“message”: “The modelgpt-4-badnamedoes not exist”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “model_not_found”
}
}
Then based on compliance, you can decide if you need JSON mode anyway…
Account problems? Send to “help” in platform.openai.com.
Help tells you to use a generic endpoint gpt-4-preview… which doesnt exist. (404 error).
Please remove and update.
The help widget that pops up has “messages” at the bottom, where you can click through a tree of options, and send a message directly to OpenAI account staff about your account’s model issue if the API call code I demonstrate is failing. (knowledgebase not going to have this issue’s answer)
It seems unlikely python code employing no other libraries would fail if all models are okay in API Playground. You can also generate and employ a new API key, to ensure it has entitlements to all current models.