Every time I ask ChatGPT on my iOS mobile app once it’s done printing out the answer the scrolling always gets stuck. I suspect this is because there is side scrolling so even the slightest scroll to the left or right when scrolling vertically it stops working.
7 Likes
I have the same issue. Whenever I’m trying to read an answer and I try to scroll nothing happens, takes two or three tries to work. Keep thinking I’m not touching the right area, but can’t figure out why.
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Yes this has been an issue for me for months. It’s not an issue with sideways scrolling because when it fails to scroll up or down, if you keep your finger on the screen and attempt to scroll left or right, nothing happens either. It takes about 2 - 4 attempts to scroll. It definitely doesn’t work when you scroll slowly. It works better when you scroll fast.
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I’ve had the same problem for weeks now. Glad, at least, to see multiple other “victims” which rules out problem with my specific iphone.
I’ve asked Chatgpt about it but this is one thing it actually doesn’t know about.
Seems like an alien invasion – probably from the Martians; I’ve heard they’re up in arms over and highly upset and offended over some “peeping Elon” lurking in their neighborhood.
…anyway, I hope someone fixes this scroll ignore problem. It’s probably Elon, since he started Chatgpt – and he’s probably actually watching me type this and laughing his head off down in his secret Patagonian palace (he’s bought up quite a bit of Patagonia, I’ve heard…on Google’s Gemini…)
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This is so annoying, once the scroll is not working, no matter where you take your finger, up/down or sideways, it doesn’t effect and vertical/horizontal scrolling, you have to take of your finger and try again, and it happens 95% of the times immediately after response is being shown.
It’s so annoying I’m considering moving on to other competitors.
UX/UI is so important here, these apps are so minimal, we do so much heavy usage with it.
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+1 (iPhone se 2020 on iOS 17.1.2)
A tad bit annoying I’d say
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I am experiencing this as well. It is a frustrating experience and it is inducing stress.
I hope it gets fixed soon. Maybe ChatGPT (or maybe GPT-5) can help the devs come up with the code fix.
This has been happening for months for me.
I’m having the same issue. The scrolling is glitchy. Does anyone have a Way of fixing this? I’ve re-downloaded the app and that did not work
I was also facing the same issue. Use two fingers to scroll. Problem doesn’t persist with two fingers scroll.
Scrolling is still busted in June 2024. It makes the app very unpleasant to use.
I can’t get used to two-fingered scrolling.
2 Likes
happens all the time with ios app. any action with scrolling never works the first time, nbut will work the second and third try. then read a bit, try to scroll again, same thing. the most annoying part it’s erratic, like it happens 70% of the time. it’s maddening
happens all the time with ios app. any action with scrolling never works the first time, nbut will work the second and third try. then read a bit, try to scroll again, same thing. the most annoying part it’s erratic, like it happens 70% of the time. it’s maddening
happens all the time with ios app. any action with scrolling never works the first time, nbut will work the second and third try. then read a bit, try to scroll again, same thing. the most annoying part it’s erratic, like it happens 70% of the time. it’s maddening
happens all the time with ios app. any action with scrolling never works the first time, nbut will work the second and third try. then read a bit, try to scroll again, same thing. the most annoying part it’s erratic, like it happens 70% of the time. it’s maddening
happens all the time with ios app. any action with scrolling never works the first time, nbut will work the second and third try. then read a bit, try to scroll again, same thing. the most annoying part it’s erratic, like it happens 70% of the time. it’s maddening
1 Like
Having same issue still on most recent version of iOS 17 on iPhone. I have to assume it happens only in some specific set of situations or no-one would use it. Frustrating to say the least. I try to scroll on an iPhone X, and as others reported it takes multiple touches to get it to respond. Often I hold my finger down in an effort to make it work and that brings up a menu of options that of course I’m not looking for.
Somewhat related is on Windows, the chat window in Edge and perhaps other browsers is fairly thin. Making the browser wider on the screen simply leaves me with more white space to the left and right. The main chat area stays at a bit more than 1/2 of a 1920 x 1080 screen. ChatGPT suggests editing the CSS with the developer tools which seems a poor fix and probably just a poor AI answer.
The fact that this problem has been dragging on for months and at such a big scale basically affecting every iPhone and iPad user makes me wonder what their UI team is doing? am i missing something? there is no way this can not be fixed with a line of code… what is going on here?
Come on! Please fix this UI bug! I almost threw my iPhone thinking I have dead pixels!!!
This is a very easy front-end bug that can be fixed in 5 mins!
Leaving it as-is is so devestating…!
I see prople wanting to ditch ChatGPT because if this annoying bug!
People wsnting to throw their phones!!! ;already said it, thats me, im not sure if anyone feels this way!!)
Anyways, the point is clear, please fix this and update your lovly app so we can live in peace and harmony.
Best Regards,
Tony from Nazareth City
Israel (we are fine, no worries, Thank God, thanks for asking 
)
I have been encountering this scrolling issue as well, to circumvent it I just shut down the app and then reopen it.
July - the same issue is still here
Omg why don’t you fix it? xd I caaaaant!
I’ve been using it lately and ran into this annoying problem too. Its been like almost a year and still no fix for this bug.
Also experiencing this issue on my iPhone 13 mini iOS 17.5.1
I’ve been using ChatGPT about a year and scrolling problem still persists. Gets “stuck” randomly while swiping up or down. To be clear this NEVER happens on any other iOS app I’ve ever used. It does seem that two-finger scroll fixes the issue but hard to get used to. Please fix already!