Major Outage on API, Sora and ChatGPT

OpenAI is currently experiencing a temporary service outage and is actively working to resolve the issue as expeditiously as possible.

We appreciate your patience during this time.

To remain informed, please subscribe to the status page link below for real-time updates on the outage’s status:

Please note that this is a Developer Forum. For support-related inquiries, please direct them to help.openai.com.

11 Likes

The issue has been resolved.

Please find the latest update from the incident report below:

Starting at 10:40 AM PST, we experienced high error rates on ChatGPT, Sora, and a subset of APIs.

  • We began to see recovery for Sora at approximately 2:58 PM PST.
  • API traffic started recovering at approximately 3:05 PM PST.
  • Full recovery for ChatGPT occurred around 8:16 PM PST.

We are currently investigating a separate incident regarding Sora and will be updating the status page.


Next Steps:
OpenAI will run a full root-cause analysis of this outage and will share details on this page when complete.

4 Likes

ChatGPT is starting to act up again by not complying to instructions like it did previous to yesterday’s outage.

It is so unreliable this evening that I dare not even consider using the suggestions received.

ChatGPT is also now having difficulty extracting accurate text from images and it is making it difficult to get as reliable help as I’ve previously experienced.

Thought the tech team might want to know of this issue.

Yes resolved… and o1 pro is again dumber… First two days was wow, but now is worse that 4o…

1 Like

The API should return an error when there’s an outage, not just hang indefinitely.

Edit:
Locking threads like this is a very bad look.

@Foxalabs When you knock on a door and nobody shows up after a few moments, you realize that nobody is home, so you go do something else. You don’t continue standing at the door for hours until the homeowner returns. The API is not living on OpenAI’s servers. It does not depend on the server being up, or “someone being home”. It can and should manage a timeout event as any standard service would.

The problem is that the systems that return that error may also be down, if you knock on the door of an empty house, you don’t get an answer, same situation.

2 Likes