When I drag a newly taken screenshot from the bottom-left corner of the screen into the ChatGPT macOS Desktop App, instead of uploading the file automatically, the app crashes. After a brief moment, the app automatically restarts. This happens quite often, and it’s pretty annoying.
Following each crash, I receive an Apple notification stating, “ChatGPT quit unexpectedly,” with an option to reopen the app.
Device: MacBook Air - M1, 2020
OS: macOs Sonoma 14.5
ChatGPT App Version: 1.2024.261
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000003
Exception Codes: 0x0000000000000001, 0x0000000000000003Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [75688]
I can also provide the problem details and report from Apple.