Using the latest version of the ChatGPT app with paid subscription on latest version of iOS on 13 Pro Max.
When I click on the headphones icon to start live / audio chat, a massive white box comes up in the middle of the screen - see attached photo.
This was not there earlier and must be a bug. Restarting the app / phone does not help. Been like this since yesterday.
Same issue here on iphone 13 pro max ios 18.0
Same issue. Iphone 12 pro iOS 17.6
I’m facing the same issue. Does anyone know how to fix it?
Same issue.
iPhone 15 Pro Max. iOS 18.01.
ChatGPT App version 1.2024.275 (latest)
Same, since the last app update, I’ve encountered this same bug: in voice mode, instead of the usual animation, a plain white square appears (in dark mode), and the responsiveness and quality of the responses seem to have decreased. It’s not a connection issue, as the problem occurs consistently regardless of the network being used. Everything else works as usual, but the voice module is affected by this bug and has become unusable. iPhone 15 Pro Max, updated to iOS 18.1, and the app is up to date.
I’m experiencing the same issue even after today’s update.
Yes, today’s app update didn’t fix this. iOS v1.2024.282 is still messed, ChatGPT live chat starts with a crap white square and live chat is super slow regardless the language model selected.
Why did I subscribe I wonder…
Just updated to 1.2024.282 (11298709462).
Bug still there, voice mode still unusable
Same here. Hope they fix it soon.
Same problem here. Hope they fix it soon.
Hey there!
Apologies for this experience here! We’re actively looking into it and will follow up once it’s fixed. Voice should work even though you’re seeing the white square.
Feel free to share any other feedback. Thanks!
@rohitoai Thanks for the heads up.
Voice works but very slow, much slower than before regardless what time of the day or what language model I select. It’s so slow that it renders it useless / not practical. No one’s going to wait 3-6 seconds for a simple reply.
Due to this I stopped using voice mode, not used it for weeks, expect for testing to see if it’s fixed. That’s what the others say as well who have this white square bug.
I am having the same issue. Tried to reinstall the app without success.
Hey there - we deployed a fix here. You may need to force close the app once or twice to get away from the current experience of the white box.
Also while you’re at it, make sure you’re on the latest app version 
We’re improving the design so some things may look different, but you should not see the white square anymore.
Indeed, I had to force close the app and reopen and now the white box is gone.
Not only that but now advanced voice mode is back (was unavailable in all language mode during the white box bug) and the responsiveness is also back to normal, much less thinking/waiting time.
Thought I’d share that in case it helps.
Thanks for the support @rohitoai !
