Ok so I’m new to the OpenAI API, but on my 3rd image generation request using gpt-image-2 , I got this error:
Your request was rejected by the safety system. If you believe this is an error, contact us at help.openai.com and include the request ID ########
Believing an error has happened, I went to the URL provided, ready file my report in the hopes of helping OpenAI improve their newly released model API.
But where to I file my report? There’s no form, no links to a form, nothing useful.
Yeah, the error message is pretty misleading 
There’s actually no direct “report form” on the help page they link to.
You usually have to go through the support chat widget on the bottom-right of the OpenAI Help Center and submit the request ID there. Include:
the request ID
the exact prompt
which model you used (gpt-image-2)
why you think it was a false positive
Definitely feels like they should link straight to a proper report form though.
Welcome to the community, @Toddd! Appreciate you raising this. I can see why that message sends people looking for a dedicated form, and right now the flow is definitely more confusing than it should be.
And thanks @jimmyqim, that’s the correct path at the moment. The support chat widget in the Help Center is currently the way to report suspected false positives, along with the request ID, prompt, and model details. Please see more information here.
Aside from that, you can also open a support ticket via email to support@openai.com.
Agree this could be much clearer in the actual error message itself, especially for newer API users trying to do the right thing and report issues. We’re forwarding this feedback to the team since a more direct reporting flow or clearer link would help a lot here.
-Mark G.
Thanks for your replies. Glad to hear it’s not just me 
and that the messaging might be improved in the future.