Just bought plus and access to 4 > GPT 4 not working

Just purchased access as a plus user and encountered a red lightning bolt icon to the far right of “version 4” when selecting the chatGPT version on a new chat window. I can select 3.5 Legacy version but not version 4 in the menu.

I reached out to support weeks ago both in live chat and via email and have heard nothing back.

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In the exact same situation, kicked to 3.5 after 4 exchanges. Also willing to pay extra if my query complexity is higher than allocated CPU time, just looking for a reliable service. But this seems to be a dev forum and OpenAI has no user forum other than the Discord, which doesn’t seem to be supervised.

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I would have to agree, performing basic searches yielded a dead phone number, a likely invalid mailing address for openai, and the basic live chat function (which too yields no response)

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