Edited by moderator: Please make sure to subscribe to updates on status.openai.com if you are affected by this incident. Yesterday I still used API normally. Every time the credit expired, there was only a negative number of 0.1 - 0.2$, but this time it was negative 73$, I checked and saw that …

The screen theme was black, so a bug crept in and no one spotted it until morning, when the screen theme switched to white.

Same issue here, credit balance restored to normal but still receiving “insufficient_quota” error.

Same here.. Credit balance restored but receiving insufficient_quota error

[image] mrpoe: erything was working fine, but suddenly our balance shows -220 USD. What happened? getting the same error. credit balance is normal but getting quota error. “You exceeded your current quota, please check your plan and billing details.”

Oh, big yikes. Considering OpenAI has shut down for this week , the solution may take some time. Seriously horrible timing. Anybody who’s hoping for a rapid fix: it may come, but it may be best to use something like Azure as a back-up, and to always have a back-up planned. (Did someone vibe-code t…

Indeed some is repaired but as far as i can see, the credit balance as it was is not brought back . Only the top-up i did today to secure production minus todays production is in play. The remainder as it was before the error is not. Production works at least but OpenAI is not there yet. …

This night someone registered in my beta app an tried to manipulate my bots… And at the same time my balance dropped deep into depth with auto recharge off. I really panicked and deleted all my keys, because I wasn’t able to find the abnormal usage. Then my balance came back, I created at least one …

So I wake up to a credit balance of -150 USD on my account. I never activated auto-renew because our app is still in testing and I didn’t want to risk getting a crazy bill because something went wrong. We’re building agents you know, that choose THEMSELVES of what, when and how many calls to make. …

Seems duplicate with Issue with negative API balance - July 2nd 2025

Issue with negative API balance - July 2nd 2025

API

hsl July 2, 2025, 3:23pm 153

Hi everyone – Hannah from the OpenAI support team here. I’m really sorry for the disruption. We’re looking into this now and I’ll have an update for you shortly.

Topic		Replies	Views
Elevated error rates for APIs, ChatGPT and Sora - June 10th, 2025 Community chatgpt , api , sora	134	15019	June 11, 2025
I just signed-up and paid, but i got error-429. My limit is still untouched API	93	3834	January 13, 2025
Probable OpenAI Bug: Insufficient Quota Error on Paid Account with Available Balance API	70	108695	December 1, 2023
Openai Api Error "The server had an error while processing your request. Sorry about that" API	74	52897	November 25, 2023
Custom GPT OAuth stuck on “Talking to <domain>” ,looking for official guidance GPT builders	123	3501	November 14, 2025

Issue with negative API balance - July 2nd 2025

Related topics