Issue Uploading Files to Vector Store via OpenAI API

We have the same issue. Please address this as soon as possible and let us know.

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I am facing the same issue. Please address this soon, thx.

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I face the same issue. I can not attach file to openai vector store

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same issue here json vector store files stuck in_progress

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Facing the same issue here. Anyone found a workaround?

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Needless to say, same here.

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Same issue here, my clients trying to upload files, we need this fix so badly..

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Yeah same issue here and seen numerous threads now, I have had multiple help tickets from customers in my production app, this is a nightmare, logs confirm issue started last night, no changes in code.

/t/vector-in-assistant-api-started-indexing-since-morning/1336310/7
/t/issue-uploading-files-to-vector-store-via-openai-api/1336045/27

100% this is an issue, happened last night in my production app, no changes to codebase, please raise internally, I’ve received numerous help tickets from customers.

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I got word back that it was already forwarded by a mod for attention.

It does let you consider: vector store is powered by embeddings, which can be an API embeddings model (relying on the same service still for compatible inputs) or it can be a local model that need not be high-speed.

You’d pay up front for the database embeddings, but then they are yours for semantic comparisons to new query strings.

The missing component that OpenAI gives a generic solution for: document extraction and chunking, across a variety of files that can yield text.

hello all, i have a client demo on 8th august 2025, but today i found out my tool was giving empty outputs because the files are shows as they are uploaded in vector stores, but LLM is unable to read them… has anyone found any solutions to this.

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Nikhil, sorry to hear that, I have been through that exact situation myself last year, I currently am now in production and have had several users file help tickets this morning with the error.

This is an issue on OpenAI’s side with no work around, we’ve been assured on another thread they are aware and working on.

There’s a good chance it will be resolved before tomorrow, but impossible to know.

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Ive upgraded to the latest Open AI Python vĆ­a pip install, though same difficulties are arising, as per previous posts. Files are uploaded, but stay in status ā€œin_progressā€ when trying to attach to a vector store.

With the open ai console, the vector remains with circle status indicador, and cannot upload the file either.

It would be good to receive an error email from openai, so we know that this is not a code problem, and don’t waste time looking for solutions

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Same issue here for more than 13 hours

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Same issue here, which i just spent 1hr investigating :smiling_face_with_tear:
I second @che.kulhan’s point; I have an email alert set up for OpenAI incidents, yet I didn’t receive anything about this one…

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What a great day to run into the vector store creation issues when we have a client POC today.

Please fix it fast

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PREACH! I was thinking the same thing

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Honestly feel for you, never a good time for it, but they managed to pick the worst! i’ve just onboarded 3 customers to a paying production app this week, all filled in help tickets saying it’s not working!

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Ive been working some excel files now for a month, then last friday it starting mishandling the work of these files, and even lied about it. The data was clearly wrong and it kept saying it fixed it. Now since Tuesday when I upload a file it says it never received it. This has been going on for 3 days now.

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I just hope they fix it fast