Is Chat GPT down? It keeps timing out and can't remember things

I have been working on it all day. When I give it information that I have sanitized to remove all sensitive identifiable information for each student, it can only remember some of the information that I give it for some of the students. When I add it to a project that has the information in the uploaded word file, it could still only find some of the information. Additionally, now it keeps timing out, even with the smallest request such as saying thank you. I am a Pro subscriber, so it should be unlimited.

no, i have the status page open, it’s all clear

This is so discouraging and puzzling. After all of the work I’ve put into it, it just thinks, and then stops. This is with both o1 Pro and o1, but just in the ELA subject that I’ve been working on.