Incorrect information About My Company

My boss asked who owns NEST and it came back with our competitor owning her company. When I prompted i received the correct information. Is there a way to updte the knowledge base with the right info to be consistant? Here is the answer she received "NEST (Network of Entrepreneurs Selling Travel) is owned by Travel Leaders Group, which is a large travel network that operates under the umbrella of Travel Leaders Group, a division of Internova Travel Group. Internova Travel Group is one of the world’s largest travel services companies, owning several other well-known travel brands and networks.

Travel Leaders Group oversees several other agencies and consortia, providing services, technology, and marketing support to independent travel agencies. NEST is one of the key consortia within their portfolio, specifically designed to support independent travel agents and small-to-medium-sized agencies with its low-cost membership and strong supplier partnerships.

Internova Travel Group (and its subsidiaries like Travel Leaders Group) focuses on helping travel agencies thrive by offering resources, exclusive supplier contracts, and business development tools."

A message on a dark background reads, "ChatGPT can make mistakes. Check important info." (Captioned by AI)

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Hi @cvincent and welcome the community!

Besides ChatGPT (and all LLMs) being able to hallucinate and make mistakes, there are some ways to make it easier for ChatGPT to be much more accurate:

  • Use web search functionality in ChatGPT
  • When asking about particular company entities, also specify their company URL/domain - there are MANY duplicates (I have spent some time working on entity resolution, so I should know!)