I'm on tier-4 and I still can't use o1 model

API
1

message showed to me:
{
“error”: {
“message”: “The model o1-preview does not exist or you do not have access to it.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “model_not_found”
}
}

2

Can’t reach the support team – only robot reply on the support page

3

Try a new “user” API key for yourself, defaulting all keys to your entitled organization. That should have all current permissions attached to it at creation.

A stale non-updated API key has caused problems in getting new model access before.

2 Likes
4

Thanks for your help.
But not work with me.
I’ve tried a new key but still can’t access model o1-preview.

5

Are you trying to use it as a completion or a Assistants v2 call? It will only work with a chat completion at present time.

1 Like
6

No. I just tried the chat completion.

7

Same with me, got error:
The model o1-mini does not exist or you do not have access to it

1 Like
8

So, are we being treated differently?

9

Same here. Account on tier 4, but can’t see anything about o1 models.

1 Like
10

It works for me now.
Great help from @elm

1 Like
11

Where is announcement for Tier-4 access?

:o I see it sorry

https://platform.openai.com/docs/guides/rate-limits/usage-tiers?context=tier-four

  • And have access
12

Same here,could you please explain how to solve it?

1 Like
14

Hello, could you please explain how to solve it? I am on tier 4 and still can’t access it.