I was unexpectedly charged $66 on my bill, even though I had only set it to top up a fixed amount of $5 once. I’m not sure why this larger amount was deducted and would like assistance in resolving this issue [image] [image]

Same error as you, seems to be the credit card thing. OpenAI has provided a credit level and let it be Credit and when we use it it will be deducted 7 days later. [image] I wish OpenAI would leave it as it is instead of displaying the credit balance as a reward then getting it back by deducting i…

This auto-recharge could originate from billing system problems where the remaining balance isn’t being shown correctly for others, also reported here on the forum. Or the funds are simply gone by flaws in the whole system. Also cleverly daft that they closed up the expiration of purchases to not …

Tks you I would recommend auto recharge be shut off until someone from OpenAI says what’s going on, that it is fixed, and starts filling accounts with complementary credits for the inconvenience.

[image] My account suddenly had $200 in credit on October 2

They has had comma error. For me such happening fixed quite fast.

I was charged $66 on my bill while I only intended to top up $5 once

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nguyenanhdon.qn October 16, 2024, 1:12pm 9

New erros Pay 4 times, the system appears to deduct duplicate money

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I was charged $66 on my bill while I only intended to top up $5 once

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