I paid good money for Dall-e. Am I wrong or is it no longer available?

Community
1

I can create collections but that is all. I see no way to create images any more.

Seriously, I paid for Dall-e. I see no way to request a refund and no way to transfer any credit to another service.

Apologies if I’ve missing something be you appear to have just taken my money and ran?

1 Like
2

Are you talking about the API? ChatGPT?

Labs?

3

Having never given labs.openai.com money, this is what I get:

Updates to DALL·E

We are no longer allowing new users to DALL·E 2. DALL·E 3 has higher quality images, improved prompt adherence, and we’ve started rolling out image editing.

Purchasing new credits was disabled May 1.

If you have a credit balance, I would expect you to still have some method of generating for your money, but it seems like the site is winding down.

DALL-E 2 by API is $0.02 per image, instead of the $0.135 per iimage that the labs site cost when you had to buy 115. So any balance you have lost is max $2 via the API.

It is clear that contrary to the DALL-E 3 announcement, it is not coming to labs “in the fall”.

4

That’s what I would expect, too. But I cannot find a way. So I have just lost my money. Plus I cannot find any way to contact OpenAI directly.

This does feel like a scam.

5

I am pondering legal action, just to make a point.

6

Hello Paul,

apologies for the tardy response.

I am talking about the standard web interface, not the API.

I am guessing the API is still available but I am claiming that that is not the point. I should have been offered a refund or at least some credits.

It feels like OpenAI don’t really care about ripping off their customers, which is what this amounts to.

7

do you know if it’s possible to sell the account / credits ?