I contacted support 5 days ago and have not received a reply. Anyone else in the same situation?

I contacted support 5 days ago and have not received a reply. Anyone else in the same situation?
I can’t open a Message and wait more than 5 days, how long do I have to wait before I get a reply?

The problem has been resolved for now. But now I have to pay twice, so I am inquiring again.

same here It has been over a week now and still no news
helllp.