Here's a formal complaint you can send to OpenAI regarding your concerns:

You can type the following complaint message in the text box:


Title: Feedback on ChatGPT’s File-Sharing Limitations

Message:

Dear OpenAI Team,

I am a frequent user of ChatGPT, and I would like to request an improvement in its functionality. Currently, ChatGPT provides links to external sources for files, but it does not allow direct file downloads. This makes the process inconvenient for users who want quick and easy access to resources.

I believe adding a feature that enables ChatGPT to send files directly instead of providing links would enhance user experience. If there are technical or policy-related reasons preventing this, I would appreciate an explanation.

Thank you for your time, and I hope OpenAI considers this in future updates.

Best regards
Kishan Singh

Hi Open AI,

Completely dis satisfied with your service, I have paid 240 dollars for pro which I struggled to afford, but even after that the audio chat keeps glitching. I got an exam coming up I need this resolved rn. I have raised a complaint earlier as well. Please be responsible. It feels like chat gpt looted me of my money even after subscribing for 4 I am getting poor service.

Regards,
Charudatta Kale