File Search tool not working in Response API

API
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TL;DR: File Search works in ChatGPT, but fails in the Response API and on the OpenAI platform playground. This has happened multiple times in the last two days. At one stretch, it was down for more than 18 hours. This blocks our production use.

What’s happening

  • In ChatGPT (regular chats), File Search gives good answers with citations.
  • In the API (Responses API and Assistants API), the same files give no data / empty results or tool calls time out when using file search tool.

We use File Search tool in production. If it keeps failing, we can’t rely on it. We need it to be stable and the behavior to be the same across ChatGPT and the API.

2

We’re looking into this now, thank you for flagging!

Status page here: https://status.openai.com/incidents/01K4T9G14FZKV4S9W9AW636NG7

3

This should be resolved now! Let me know how things look on your end + thank you for your patience.

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