File_search is not working - anyone else experiencing this?

Hi, we’re seeing intermittent issues with OpenAI’s file_search functionality where assistants can’t properly reference information from uploaded documents.

Is anyone else experiencing this problem, or is it just our organization?

Any insights would be helpful in determining if this is a widespread issue.

Thanks!

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Yes I’m having the same issue. I decided to ask my actual assistant what error it was seeing and it responded with this:

“”"
Yes, when I attempted to search the documentation, I received an error message indicating a “ClientResponseError.” This type of error typically suggests there was a problem with accessing the server or retrieving the files. It’s a technical issue that prevents me from accessing the information needed to answer your question.

If you have any other questions or need further assistance, feel free to ask!
“”"

Hopefully they’ll fix this soon, but very annoying nonetheless.

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