FAO of OPEN AI STAFF - COST REDUCTION

ChatGPT
1

Given Chat GPT Plus doesn’t seem to be working, can someone from Open AI confirm if those paying for the service will receive a reduction in their monthly bill as this is not what we’re paying for. Whilst it is inevitable service issues may be interrupted, there are too many instances where what we’re paying for isn’t working,

If someone from Open AI would get back to me that would be good.

B.

2

Not OpenAI, but I can tell you with 99.999% certainly there will be no

This is a website outage. It happens all the time.

If it goes down for more than a day or so you might have a valid claim, but for now, just relax. It’s been about an hour or 0.14% of the month. If they were to prorate the account that would amount to less than $0.03.

Relax, websites have occasional issues.