HI all
please help
All day i havent been able to access my account.
Error 502 keeps coming up bad gateway
Im a paid user and used it sucessfuly yesterday.
I have sent countless emails to support but to no avail.
has anyone had this issue
3 Likes
Same here. I’ve been suffering from this for two days, even as a plus member… This is aweful!
1 Like
I’ve also been down for 2 days with a 502. cloud flare location changed, though. I’ve tried different browsers and devices.
1 Like
Go to https://help.openai.com/
Open a support ticket using the bottom right chat 
in the lower right corner.
Select → 'Login or Sign up Issues’
Followed by ‘No’
Then provide email and explain Gateway Issue
This method will trigger an internal response to the devs on call. The more support tickets the faster we get this handled.