Critical Bug: Unable to Load Assistants and Dashboard Elements on OpenAI Platform

API
1

I am experiencing a critical issue on the OpenAI platform that is severely impacting my work. Whenever I attempt to access the Assistants feature, nothing appears. The loading icon continues indefinitely, and the assistants never load.

This issue is not isolated to just the Assistants; it extends to nearly every aspect of the Dashboard. Here are the specific problems I’m encountering:

•	The playground does not load.
•	Assistants within the playground do not function.
•	Fine-tuning does not load.
•	Patches do not load.
•	Storage does not load.
•	Usage metrics do not load.

Screenshot at Jun 26 09-05-53
Screenshot at Jun 26 09-05-53770×667 26.6 KB

Essentially, my account is unable to access any of the critical functionalities, making it impossible for me to continue my work.

2

Welcome to the forum.

Have you tried another browser? If that doesn’t work, you’ll need to reach out to help.openai.com

You might search the forum here for something similar, I seem to recall something recently…

3

Yes I did and I cleared mu cache as well. Neither worked for me but good old computer restart did the trick.

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4

1rs7t0-1314063529

:slight_smile:

Glad you got it sorted.

Been a while since you’ve been around. Hope things are well.

1 Like