Conversations Not Loading

Hello,

The support line is not addressing this issue.

I have fed some conversations with a lot of data and history. And other conversations have very little data.

Yet, 4 of my conversations do not load at all. I click on them and nothing appears. Some of these conversations duplicated themselves but the duplicate does not open as well.

Finally, I cannot delete these duplicates.

Has anyone experienced anything similar?

Thank you.

A.

Error message:
Unable to load conversation 2690f1ee-3cb9-4242-a405-81e5906f652d