Hi all,
I encountered a repeated Cloudflare Error 1016 (Origin DNS error) when calling the OpenAI API from AWS West Coast servers.
Details:
- Time (UTC): 2026-01-07 11:43:06
- Local time: 3:43 AM PST
- Endpoint: https://api.openai.com ;
- more specifically:
client.chat.completions.with_raw_response.create(…)
- Cloudflare Ray ID: 9ba3320ebd16ff0a
- The response was HTML (Cloudflare error page), not JSON.
- This happened ~30 times within a short 2min window.
- Calls before and after were normal.
- It appears to have happened outside any documented incident on status.openai.com.
- (No, it’s not the current incident on Increased error rate for ChatGPT and API for prompts with images; I did not use images)
- I also read this old thread on a different issue w/Cloudflare: API access failed (showing cloudflare block page)
What I think happened:
Cloudflare edge node(s) failed to resolve the origin DNS, resulting in an undocumented transient failure. The official status page didn’t show an incident at this morning timeframe.
Steps taken:
- I opened a support ticket via Help Center (after talking to their AI Chat in https://help.openai.com/en/articles/1000499-troubleshooting-api-errors-and-latency).
- Provided timestamp, Ray ID, and details.
Questions:
- Has anyone seen similar Cloudflare DNS errors with the OpenAI API?
- Does this match known edge / regional DNS issues not tracked on status.openai.com?
Thanks in advance for any insights!