Chrome DevTools’ mobile simulation mode is not suitable for testing registered apps

ChatGPT Apps SDK
1

Dear OpenAI Staff,

I would like to share the conclusion I reached after repeatedly contacting support by email regarding the continued rejection of our registered app.

Through the responses from AI Support, I realized a very important point. The guidance I received was that mobile widgets are likely to fail when tested using Chrome DevTools’ mobile simulation mode, and that this testing method should be avoided.

Our app includes a map-based UI. When testing it through Chrome DevTools’ mobile simulation mode, the results were inconsistent, and the loading time ranged from approximately 13 seconds to as much as 20 seconds. For reasons I cannot clearly identify, ChatGPT appears to run extremely slowly in Chrome DevTools’ mobile mode.

Given this situation, I would like to ask whether it is fair to regard this as a mobile widget failure of a registered app. When we test the same app on the actual ChatGPT app for iOS or Android, the widget appears very quickly and works as expected.

Could you please share your thoughts on this matter?

2

Hi there! Do you have the app ID you’re trying to build against? Or is this a dev mode app only right now?

3

This is app ID, C-nrWus7rqYEjI.

I had previously submitted the app for review, and the last rejection reason I received was that the mobile widget had failed.

However, in our own testing, the mobile widget appears properly. After analyzing the issue, I found that the widget loads extremely slowly in the mobile view when using Chrome DevTools. I reported this on the board.

At this point, there is nothing further we can modify, so I have simply submitted the app for the 7th review and am waiting for your review results.

4

Sorry, this is a case ID, not an app id. App IDs will start with appsdk_app_. I’m happy to help but I can’t look up any of the review results without this!

5

Dear casey-chow,

this is app id, asdk_app_69d46481200481918a4d8a659b96fd1c.

I got 8th reject-email this morning. I need your help. please look up our app.