Chatgpt4 stopped working with wifi and only works with data plan

Good morning, I have the gpt4 chat plus membership, for a few days when I log in with my Gmail account, interface loads, but as if it didn’t recognize my username, and every Every time I write I get the message: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”
I have verified that it only happens when I connect to Wi-Fi but with a data plan it works normally. I already cleared the cache, I tried other browsers.

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This report would be more useful for OpenAI with country, app version, device version, device OS and version, if you use the Google authentication to log in, or have your own email/password just for ChatGPT…

Perú
Web version in Windows 11 and Android 13
I tried in google chrome and edge last version
Google authentication to log in
I cant use chat gpt 3.5 and chat gpt 4.
I am paying the membership plus!

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My case is similar. I am paid Subscriber for ChatGpt4 . ChatGPT not working for me (not generating answer, show like loading )when i am connected to Wifi (from desktop). It was working fine till a month ago.

When i am connected to Mobile Data , it works fine.

I want it to work in my Wifi as well . I have tried clearing cache and used incogntito mode as well

Location :india
Device : Desktop
Browser : tried in edge , chrome and firefox

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I am having the same problem. works with mobile data not wifi. any solution?

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did you manage to work this out? Same problem here

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