ChatGPT seats / workspace / codex

Codex
1

I got the business account subscription and hit limits while using codex, so I added a seat thinking doing this would enable me to continue using codex via another seat, per chatgpt…

I don’t know how to use the seat via the UI, nor can I scale back the number of seats to UI in the UI.

I note there is something about codex credits but I just don’t really understand the billing and the billing/workspace is difficult to navigate.

Codex says - your credits are exhaused - contact your admin. I am the admin but still can’t figure out what it is that needs to be done. I don’t really use chatgpt web ui, just codex.

Which account / (workspace etc) is best for pure codex usage?

1 Like
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Hi Dear @Q_mah

Can you check what Tier you are on?

From my experience, when limits are reached, it means you need to increase your spending so you are automatically upgraded to a higher tier.. To be honest Im new to codex but for any of the other models this is how it works.

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Hey @nbo2 ,

I’m on ChatGPT business with 2 seats. https://help.openai.com/en/articles/8792828#codex-seats-usage-based-no-fixed-cost is confusing to read and the UI is more so.

If I have two seats, my codex session is logged into my business account and therefore has the codex credits associated with 2 seats? Very hard to figure out exactly what I am getting here…

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I’m struggling - I had a trial chatgpt account with codex, then created a business account with codex and merged the personal account to the business account.

I tried to create a second seat in the business account but no idea how to use this seat…

I don’t see how the second seat can be used from the Codex UI - help!

2 Likes
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Hi @Q_Mah,

Each seat on a Business subscription should use its own ChatGPT login for authentication. That same login is also what the local Codex app uses to connect to the subscription.

I’d expect the fix here is to sign out of the first seat’s account, sign back in with the second seat’s account, and then let the Codex app reconnect. At that point, it should recognize the second account correctly.

Please let me know whether that works. I hope this helps.

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thanks @vb - https://chatgpt.com/codex/settings/ doesn’t really give me a feel for how / where a seat is associated to codex / logon.

https://chatgpt.com/ knows about a workspace and I can see two seats. Not sure if I need to send and invite to an email address for the seat in the workspace and then the https://chatgpt.com/ and https://chatgpt.com/codex will then be more aware of what is going on in terms of the association.

I don’t think codex login / codex logout will work - tried it 2 dozen times already and it just gets confused.

1 Like
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It’s necessary to invite a new member to the Business workspace and assign a seat type, for example Codex only.

I found this information here
https://help.openai.com/en/articles/8542216-managing-members-seat-types-and-roles-in-chatgpt-business

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Welcome to the (possibly bug?) trap of Business plan amigo!

Check the topic, there are many of us…

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