ChatGPT plus account disappeared

I subscribed to the ChatGPT plus account on 28th February. Today when I tried to log in from the openai chat it did not allow me even tho I am plus member. Then I logged in from the main site. When I checked my status it said that I am on the free trial. Payment history is also gone. I checked my bank account transactions and plus account was successfully paid. It is very frustrating not only because plus features are not available but due to “loosing” your plus subscription. Customer service is unbearable since it doesn’t allow you to contact a person.

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