Hi OpenAI team,
I am a ChatGPT+ user and I am experiencing an issue with generating downloadable files. I asked ChatGPT to format a structured business report with tables and text, but every time I try to download the file, it says “File Not Found” or gives an error.
Steps I followed:
- I provided a structured document format.
- ChatGPT generated and provided a downloadable link.
- When I clicked the link, I got an error: “File Not Found.”
- I retried multiple times, but it keeps happening.
Things I have already tried:
- Refreshing my browser.
- Logging out and logging back in.
- Clearing cache and cookies.
- Trying different formats (PDF, DOCX).
- Using a different browser.
Is there a known issue with file downloads in ChatGPT+?
How can I get my file properly? Please help, as this is affecting my work.
Thank you!