ChatGPT+ Not Generating Downloadable Word/PDF Files – Error: File Not Found

Hi OpenAI team,

I am a ChatGPT+ user and I am experiencing an issue with generating downloadable files. I asked ChatGPT to format a structured business report with tables and text, but every time I try to download the file, it says “File Not Found” or gives an error.

Steps I followed:

  • I provided a structured document format.
  • ChatGPT generated and provided a downloadable link.
  • When I clicked the link, I got an error: “File Not Found.”
  • I retried multiple times, but it keeps happening.

Things I have already tried:

  • Refreshing my browser.
  • Logging out and logging back in.
  • Clearing cache and cookies.
  • Trying different formats (PDF, DOCX).
  • Using a different browser.

Is there a known issue with file downloads in ChatGPT+?
How can I get my file properly? Please help, as this is affecting my work.

Thank you!

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I’m experiencing the same issue here in Tallinn, Estonia. ChatGPT refuses to read any files, asking me to input the text manually.

I’m experiencing the same issue!

1 Like