Summary:
The ChatGPT Chrome extension cannot establish browser control. It repeatedly connects and disconnects, and I get an error indicating the native host connection isn’t working. This has persisted for about a week, spanning multiple app updates and reinstalls.
Environment:
- Device: MacBook Pro, Apple Silicon (M2)
- macOS version: Tahoe 26.5.2
- ChatGPT desktop app version:26.818.61809
- Chrome version: 151.0.7922.170
Troubleshooting already completed:
- Restarted Mac multiple times
- Fully uninstalled ChatGPT app, Chrome, and the Chrome extension
- Cleared all related Library entries (Application Support, Containers)
- Emptied Trash and did a completely fresh install of Chrome, the extension, and the ChatGPT app — repeated this process several times
- Confirmed only one ChatGPT.app exists in /Applications (no duplicates)
- Confirmed only one ChatGPT process in Activity Monitor
- Confirmed only one ChatGPT extension entry in chrome://extensions
- Confirmed no leftover Codex/ChatGPT folders in ~/Library/Containers
- Activity Monitor shows all ChatGPT-related helper processes running normally (ChatGPT, ChatGPT Computer Use, ChatGPT for Chrome, AutoFill, Dock Extra) with no duplicates — so the failure is not due to a stuck or duplicate process.
- Total troubleshooting time: 15+ hours over about a week
Issue behavior:
- Native browser control repeatedly turns on then off
- Was initially told by support this was a known outage; outage has reportedly ended but issue persists
- No combination of reinstalling, restarting, or clearing config has resolved it
Impact:
I’m a ChatGPT Pro subscriber relying on this for active work (Joomla website development) and it’s fully blocked me from completing that work. It’s day six. One intermittent session was accomplished.
Request:
Please advise on a fix, or confirm if this is a known active bug with an ETA for resolution.
I have tried support. I have sent chats, I have done screenshots. I have gotten email responses. I also asked for my time back and the answer was no.
It can’t be just me.