Hello,
I am looking for advice regarding a migration issue between a ChatGPT Business workspace and an individual ChatGPT Plus account. As a result of this migration, I lost access to all my previous projects and conversations, which are now stored in the Business workspace.
I find it difficult to understand why OpenAI has not provided a simple procedure allowing a sole user to return to an individual subscription without losing access to their data.
At this stage, the only option I can see would be to temporarily reactivate the Business workspace, export my data, cancel the Business subscription, and then try to re-import the data into an individual ChatGPT Plus account.
However, I do not know whether this would actually restore my conversations and projects in their original form, or whether a full re-import is technically possible. Does the export function allow data to be imported back into ChatGPT, or does it only provide an offline archive?
Has anyone experienced the same problem? Is there a specific department to contact, or an escalation procedure within OpenAI support for this type of transfer?
Thank you very much for any advice or feedback.