I regularly use ChatGPT and have a paid for account. However, for past 24-hours when I have logged in my entire chat history has disappeared. Furthermore, when I type in the box, nothing happens. Everything freezes. Any ideas why as I don’t know what’s happened. Everything is just blank and I cannot even access my account details etc.
I had the same issue my app version was out of sink with my web browser version. I uninstalled App then cleared browser cache,then I loaded browser and archived my chats ,then I reinstalled app.
This may help.
Clear your browser cache if it is just browser skip the app steps. I use mobile tech most of the time.
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Brilliant, job done! Really appreciate your help!
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Happy to help
And once again welcome to our community