Chat GPT Error "Something went wrong. If this issue persists please contact us through our help center at help.openai.com"

ChatGPT Bugs
1

Chat GPT is not working for me. Anything I type produces the error "
Something went wrong. If this issue persists please contact us through our help center at help.openai.com."

I have seen other posts on this topic, so let me make it clear as to what I’ve done and what my situation is like.

-I have used multiple different browsers on this laptop and still produce the same error.
-I don’t use a vpn
-It works on my mobile

  • I have refreshed, cleared browser cookies and reverted to default settings
    -I’ve updated windows to current version
    -I’ve reset firewall settings to default

Still getting this error. Please help me on this.

2

I’m having the same issue. The AP works from my phone, but I get the “something went wrong” error on both Chrome and Edge. I’ve tested in incognito mode and on my work and home networks.

The console shows these errors:

image

3

some problem here since yesterday. Today any input will generate “something went wrong”-error on all Desktops (Windows 10 & 11). surprisingly, on Smartphone (Android) ChatGPT works without the error.
Cleaning Browser Cache doesnt solve the Problem, reload pages even not.
Location is Germany.
Any Idea?

4

Same problem since today (Germany).
Apparently there was an update (new UI and functions), but no answers are generated. Also can’t switch to GPT 3.5.

5

Same problem here since 8.11.2023 around 3pm. Login in and out or refreshing does not help.

6

Same for me (Luxembourg)

  • 08/11/2023
7

Same here. And I use gpt to translate. Absurd.

8

very interesting: I´ve installed now Firefox on Windows and it works! Will see, how long.
My windows based computer at work is win10 and Kaspersky endpoint solution. At Chrome & EDGE ChatGPT it doesn´t work. I installed Firefox this afternoon on my Office-PC: No Problem any more. At home i tried working with EDGE & Chrome like usual. No problem at all. Have here Bitdefender. Possible Kaspersky make the problems?

9

same for me. who can help me to solve it. :crying_cat_face:

10

Same for me, just right now. :woozy_face:

11

ME Too, help!!!
GPT4&3.5
Something went wrong , on mac mini and mac book, cleared the cookie, but still working on mobile, from the noon today

12

Me Too， Did you resolve it？

13

ME Too(japan)
help

  • 09/11/2023
14

我也是，11.8下午2点多开始，一直如此，是不是因为open ai在更新程序，还是设置出现问题？

15

Me too
Something went wrong for 1 day
help plz
09/11/2023

16

EU/Czechia … same problem. ERR 403 /backend-api/conversation and /backend-api/conversation/undefined/experimental/generate_suggestions - UI MESSAGE: “Something went wrong. If this issue persists please contact us …”

17

I have been receiving this message for the past 2 hours on my computer: ‘Something went wrong. If this issue persists, please contact us through our help center at help.openai.com.’ I don’t use a VPN, and I have cleared my browser cache, but I still get this message. However, it works fine on my phone. Is there any solution?

18

I use the Safari browser and it works; I think Google Chrome runs something in the background that causes OpenAI to block it

19

my iphone app is still working normally, but the website on my pc/chrome/edge/firefox not work

20

chrome and edge failed, same environment firefox works just fine