Chat GPT is not working for me. Anything I type produces the error "
Something went wrong. If this issue persists please contact us through our help center at help.openai.com."
I have seen other posts on this topic, so let me make it clear as to what I’ve done and what my situation is like.
-I have used multiple different browsers on this laptop and still produce the same error.
-I don’t use a vpn
-It works on my mobile
- I have refreshed, cleared browser cookies and reverted to default settings
-I’ve updated windows to current version
-I’ve reset firewall settings to default
Still getting this error. Please help me on this.
I’m having the same issue. The AP works from my phone, but I get the “something went wrong” error on both Chrome and Edge. I’ve tested in incognito mode and on my work and home networks.
The console shows these errors:
some problem here since yesterday. Today any input will generate “something went wrong”-error on all Desktops (Windows 10 & 11). surprisingly, on Smartphone (Android) ChatGPT works without the error.
Cleaning Browser Cache doesnt solve the Problem, reload pages even not.
Location is Germany.
Same problem since today (Germany).
Apparently there was an update (new UI and functions), but no answers are generated. Also can’t switch to GPT 3.5.
Same problem here since 8.11.2023 around 3pm. Login in and out or refreshing does not help.
Same here. And I use gpt to translate. Absurd.
very interesting: I´ve installed now Firefox on Windows and it works! Will see, how long.
My windows based computer at work is win10 and Kaspersky endpoint solution. At Chrome & EDGE ChatGPT it doesn´t work. I installed Firefox this afternoon on my Office-PC: No Problem any more. At home i tried working with EDGE & Chrome like usual. No problem at all. Have here Bitdefender. Possible Kaspersky make the problems?
same for me. who can help me to solve it.
Same for me, just right now.
ME Too, help!!!
Something went wrong , on mac mini and mac book, cleared the cookie, but still working on mobile, from the noon today
Me Too， Did you resolve it？
Something went wrong for 1 day
EU/Czechia … same problem. ERR 403 /backend-api/conversation and /backend-api/conversation/undefined/experimental/generate_suggestions - UI MESSAGE: “Something went wrong. If this issue persists please contact us …”
I have been receiving this message for the past 2 hours on my computer: ‘Something went wrong. If this issue persists, please contact us through our help center at help.openai.com.’ I don’t use a VPN, and I have cleared my browser cache, but I still get this message. However, it works fine on my phone. Is there any solution?
I use the Safari browser and it works; I think Google Chrome runs something in the background that causes OpenAI to block it
my iphone app is still working normally, but the website on my pc/chrome/edge/firefox not work
chrome and edge failed, same environment firefox works just fine