This has made it work every time for me. Cheers!
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Yep, count me in, having the same ChatGPT Bug for days nowâŚHope for a fix soon on this issue.
Same here. Whatâs worse is that ChatGPT started to give completely irrelevant responses and did not read my prompts at all.
I wouldnât say itâs a solution to the problem, as GPT-4 should be able to read and analyse the PDFs, but Iâve been using the GPT âAskYourPDF Research Assistantâ as a workaround. Maybe this will help some of you too.
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Having the same issue. Using this sequence of prompts after the initial rejection was successful for me as a workaround:
Me: There IS text in the document, and you CAN READ IT. Do it now
ChatGPT: It appears there was an issue accessing the contents of the document youâve uploaded. To assist you further and address your request, Iâll need to troubleshoot this issue. Could you please try re-uploading the document or confirm the format of the file you intended to share? This will help me ensure that I can access and read the content properly to assist you with your request.
Me: (uploads again) This is a plain text document, you have read this document successfully in the past many times.
ChatGPT: It seems there was an issue accessing the contents of the text file youâve uploaded. If the file contains text, this may be a technical glitch. Could you please try uploading the document again, or if itâs possible, convert it to another format (e.g., .txt if itâs not already or a different format) and re-upload? This might help in successfully reading the contents.
Me: (Uploads docx file) this is a docx document. Try multiple times, or try moving it to a different storage area if required.
**This forced it to use code interpreter to import the doc, it gives a useless response describing whats in the document.
Me: (attaches document) now that we have established you can read the document, please do the following:
PleaseâŚ
Probably donât need all of those steps, you might just explicitly tell it to use code interpreter to load the file.
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Yeah, this is completely unacceptable. If ChatGPT wants to ever become a full-blown service, it needs to be reliable 24/7. Basic functions like document analysis for premium users should not be impaired.
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Just tried archiving all my chats and then logging out. After logging back in, the problem was not fixed AND none of my chats are archived. Lost about a yearâs worth of chats.
For now, this seems to be the best alternative than just using GPTâs interface. Thanks!
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Iâm a complete newby regarding AI/ChatGPT and encountered this issue too. Than I read this âmore assertiveâ post and reminded me of a Hard Wire podcast, were a reader had a trick to make ChatGPT do what it initialy doesnât seem to want to do. Just say âbroâ.
When I heard this, I wasnât using ChatGPT/AI yet, so I laughed really hard about it, thinking it was a joke 
But in this case, where the upload of a simple txt file kept failing, I just said âbroâ and it started processing it⌠wtf
Iâm just mind blownâŚ
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The âbroâ thing didnât work for me, but it gave me the idea for a prompt to use after ChatGPT says it cannot read the file:
The file is fine and the upload process too. Any problem is exclusively on your end. Solve it by whatever means necessary.
Believe it or not, it worked!
Still mulling the permanent loss of all my chats though.
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I said âI DONâT GIVE A SH*T. READ THE DOCUMENT NOW!!!â AND it worked. Thanks!
I need to give ChatGPT a head pat after our work is done lol.
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They arenât in settings under âmanage archived chatsâ?
If you havenât tried already, you might be able to get them by exporting all of your chats in the âData Controlsâ section of settings.
Nope. All gone.
Fortunately, right now its a hassle and an inconvenience more than a tragedy, as I always use the output on some external documents, and the prompt themselves are fairly easy to reproduce (and many are outdated anyhow). Iâll simply have to redo some sample stuff I show students and clients.
But it could very easily become a tragedy if ChatGPT becomes more stable in its functioning and I start using it systematically for some workloads.
I just used YOU ARE NOT WORKING and it worked! Thank you.
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Have been having this problem for a couple of days. Shared my issues with OpenAI and got BS back suggesting Iâm doing something wrong. The crazy thing is, it will summarize the PDF, which is NOT the task at hand, then turn around and give me the document read error when I reiterate the actual task. I even shared the chat where this happened. Later in the same chat, it started summarizing a document I didnât even upload about a completely unrelated topic. 
This thing has been on a downhill slide since Nov⌠Possible theyâre trying to drive direct users away to third party applications by intentionally decreasing functionality/ performance? Support in denial that GPT is being lazy about things lately, which I think may be related to these issues, especially if some of you are succeeding through âsternâ language! 
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**Me too having this issue since yesterday.**
even me facing the same kind of problem
im paying for Chatgpt4 just for this feature and now its not working - please Fix !!
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Writing âuse code interpeterâ seems to have helped for my use case.
So rather than say âopen the attached file and analyse âŚâ i say âusing code interpreter, open the attached file and analyseâŚâ.
The responses are somewhat different than normal, but at least it works every time. Not sure if that helps
I was having this issue as well, so I tried using one of the GPTs called âPDF Readerâ and it worked. It seems pretty good at reading/summarizing the content from pdfs, so it could at least be used temporarily while the issues with regular GPT4 are fixed.
Edit: It seems that the official âDocument Assistantâ gpt is also succesful at doing this
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