I purchased the ChatGPT Plus version and encountered an unusual issue where I couldn’t switch to the GPT-4 tab on both the web and mobile platforms. It’s quite perplexing.
I am extremely frustrated by this situation. As a paying customer, it is disheartening to experience such an unstable service from OpenAI.
At the very least, OpenAI should have notified its paying customers instead of abruptly closing off the access to the GPT-4 feature. It is important to maintain transparent communication with users who have invested in the service.