Can't scroll to see all chats in projects

ChatGPT Bugs
,
1

I use project files in chatgpt. Normally when you go inside the project you can scroll up and down to see all chats in that project.

Today, when you go inside a project, you cannot scroll to see all of the chats and files in that project.

What happened?

6 Likes
2

I have the same error since yesterday i pay 200 usd for this monthly. they won’t respond or reply. the probably outsourced their backend to some bpo in india or asia and they tested something with the ui. many are experiencing this all paid users.

3 Likes
3

Thank you for letting me know that it’s not just me. Yes, they never respond. The worst customer service I have ever seen for a paid service.

4

I tried asking people in their discord too but many were complaining about the features they removed. if gemini isnt stupid i’d have switched a long time ago.

1 Like
5

Yes, Gemini is not good at all. I would not normally stay with a service that literally has no support but I don’t know of a better alternative.

6

Same problem now. If I zoom out the webpage, i can see more chats but at some point it just cuts off and i can not see older ones … scrolling is not possible

1 Like
7

thank you for this suggestion, i was unable to figure out how to see the rest of my chats, and this is a functional temporary solution for me! :slight_smile:

8

I have the same problem. As a temporary solution I found that you use Tab to highlight chats and scroll downwards and shift+Tab to scroll upwards

2 Likes
9

Same issue. Started last night about 11pm Eastern for me. tried all the suggestions so far, tab and shift tab still work to go through your project chats.

10

Same issue here. Started last night at around 10 eastern european time and goes on till this morning.

11

Guys, I immediately realize it was some front end issue, so I asked GPT to generate several solutions and this one did the trick for me, its just a temporary solution until they fix, you’ll just have to paste it in browser console:

document.querySelectorAll(‘*’).forEach(el => {
if (el.scrollHeight > el.clientHeight) {
el.style.maxHeight = ‘none’;
el.style.overflowY = ‘auto’;
}
});

The container was clipped due to a bad max-height or overflow setting, so overriding it manually let it expand and show your chats.

1 Like
12

It works but at least for me it showed an error message about

Uncaught SyntaxError: illegal character U+2018

and it has to do with wrong quotes

So I had to modify the script to this:

document.querySelectorAll('*').forEach(el => {
    if (el.scrollHeight > el.clientHeight) {
        el.style.maxHeight = 'none';
        el.style.overflowY = 'auto';
    }
});
13

Where do you paste this in the browser console?

14

Same issue across all my devices. Using tab and zoom as workaround for now, but they need to fix this. I’m on a paid plan and got a ton of work in older subchats, that are now a pain to access.

15

I sent a message to their support team regarding the same issue. They responded to me twice via email. Initially, they requested a screen recording of the problem, which I provided. After that, they asked about the computer I use, including the operating system and browsers. I gave them all the requested details, but I haven’t heard back since.

1 Like
16

Same issue too. I doubt is there any product testing team in their company?