I have hit a $10 monthly usage limit but cant seem to change this limit… I have approx $50 credit in my account, However i got an email saying ‘Your API usage this month has reached your account’s monthly budget of $10.00’ and the API is now no longer returning data. I am on ‘Usage tier 2’ and read…

“You must be on arrears billing to manage usage limits”: looks like this limits page that another also discovered is then rolling out to more users. It seems a massive oversight if they didn’t think “what about the monthly limits previously set that can no longer be altered?” - getting your account…

Oh boy, and you’re not hearing from OpenAI?

Nope. No response. I’ve reached out multiple times at this point.

I have a second account where the monthly budget setting is available as usual. Do we have any idea what caused our accounts to be in the buggy state?

I also have a personal account where the budget was available yesterday, but now it’s gone. Very perplexing.

Are you guys exploring azure as an alternative? might be worth looking into as a backup solution, especially if you have clients on the line :confused: Microsoft has been pretty responsive lately, but it’s always variable.

[image] it23: our GCP tech stack so it won’t be a light decision… Ah, doesn’t have to be this drastic. Just set up your OpenAI nodes on Azure, and consume them from the GCP as you would the OpenAI api. I’m just suggesting you start checking it out now so you have it in your back pocket if or…

I have the same problem. Any ideas on how we should proceed to solve it? Thank you

No response from OpenAI on this issue. It’s almost like they need an AI Assistant to attend to users’ issues.

@gardiner.daniel has your issue been resolved, or does the limit you’ve hit persisted? It may be that an immediate lifting of all previous user-set limits was put in place after recognizing the oversight. With a communication blackout on these changes (which no user would desire.) There have not b…

Can't change monthly usage limit, "must be on a paid plan..."

API

it23 February 10, 2024, 7:47am 14

Yeah it might have to come to that. We’ve dumped thousands of dollars into our GCP tech stack so it won’t be a light decision…

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Can't change monthly usage limit, "must be on a paid plan..."

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