Cannot import name 'OpenAI' from 'openai'. Python 3.12

API
1

Hi everyone!

I have the following problem: cannot import name ‘OpenAI’ from ‘openai’
I tried to start this simple python code

from openai import OpenAI
client = OpenAI(
    api_key=api_key
)


def transcribe_audio(audio_file_path):
    with open(audio_file_path, 'rb') as audio_file:
        transcription = client.audio.transcriptions.create("whisper-1", audio_file)
    return transcription['text']


print(transcribe_audio("video1.mp3"))

Python 3.12 version
openai 1.23.2 version

I tried my best to fix it, uninstalled openai lib and then install again, downgrade and update my python version and nothing works. Also I double checked that I don’t have other file with name “openai”.

Please help me

2

Sounds like an issue with your Python environment. My guess would be that you are installing the openai module into a different environment than the one you are trying to run your code in.

3

The operating system you are using and installing on, if you have administrator rights, and how you are invoking Python are important pieces of information to solving this.

Here’s a script to answer a lot of questions for you about where python and openai are (or are not) installed and running from, along with versions.

import sys
import importlib.util
import os

def print_python_info():
    # Print Python version
    print("Python Version:")
    print(sys.version)
    print("")

    # Print Python Install Directory
    print("Python Install Directory:")
    print(sys.prefix)
    print("")

    # Print the PATH environment variable
    print("PATH Environment Variable:")
    print(os.getenv("PATH"))
    print("")

    # Print PYTHONPATH if it's set
    print("PYTHONPATH Environment Variable:")
    pythonpath = os.getenv("PYTHONPATH")
    if pythonpath:
        print(pythonpath)
    else:
        print("Not Set")
    print("")

    # Print PYTHONHOME if it's set
    print("PYTHONHOME Environment Variable:")
    pythonhome = os.getenv("PYTHONHOME")
    if pythonhome:
        print(pythonhome)
    else:
        print("Not Set")
    print("")

    # Attempt to import the 'openai' module and print its version and file location
    try:
        # Importing the openai module
        import openai
        
        # Print openai module version if available
        print("OpenAI Module Version:")
        if hasattr(openai, '__version__'):
            print(openai.__version__)
        else:
            print("Version not specified")
        print("")

        # Print location of the openai module
        print("OpenAI Module Location:")
        print(importlib.util.find_spec("openai").origin)
        print("")
    
    except ImportError:
        print("OpenAI module is not installed")
        print("")

if __name__ == "__main__":
    print_python_info()

This alone may give you an “aha!”

1 Like