[Bug] ChatGPT macOS App - Issue with "Check for Updates" button not responding

ChatGPT Bugs
1

Hi team,

I’m currently experiencing an issue with the Chat GPT for macOS, where the “Check for Updates…” button doesn’t respond when clicked. As a result, I’m unable to verify or download the latest version of the app.

Steps I’ve tried so far:

  • Restarting the application
  • Restarting the Mac
  • Checking my internet connection

Both the menu bar button in “ChatGPT” and the settings button in “App” are not working.

Thank you in advance!

  • MacBook Pro 14-inch, M1 Pro
  • macOS Sonoma 14.7.1
  • ChatGPT version 1.2024.317 (1731962521)
2

I have the same issue. Did you manage to fix it?

3

Same issue here as well. I badly need to update since there is lag in the response of the GPT for any operation. Web version works fine though.

4

Sadly, still not working.
Random popup shown in the above the window only works.

5

I was having the same issue, and found this question, but there was no answer :frowning:

So, I quit the application, but I could still see some things running with ps…

$ ps axu | grep -i chat
user          57716   0.0  0.0 414008288  26672   ??  S    26Nov24   0:12.43 /Users/jhagins/Library/Caches/com.openai.chat/org.sparkle-project.Sparkle/Launcher/lSR5RNolL/Updater.app/Contents/MacOS/Updater /Applications/ChatGPT.app 0
user          57715   0.0  0.0 413068128  10272   ??  S    26Nov24   0:05.24 /Applications/ChatGPT.app/Contents/Frameworks/Sparkle.framework/Versions/B/Autoupdate com.openai.chat /Users/jhagins jhagins
user          81265   0.0  0.9 420797952 1732192   ??  S    21Nov24 674:45.63 /Applications/ChatGPT.app/Contents/MacOS/ChatGPT
user           1337   0.0  0.0 427079648  13968   ??  S    11Nov24   0:00.17 /System/Library/PrivateFrameworks/BusinessChatService.framework/businessservicesd
user          31109   0.0  0.0 410741312   1792 s012  S+    9:43AM   0:00.01 grep -i chat

I killed everything that looked like it had anything to do with ChatGPT, and then restarted the application. I was then able to update. However, after updating to the most recent version, I still didn’t see the projects feature enabled. I think this is because it went through two updates.

Anyway, I repeated the same process. Exit tha app, then went and looked, and found some more processes running with the ChatGPT name, so I killed them.

Then, ipon restarting the ChatGPT app, I was able to access the Check for Updates feature, and I was also able to see my projects in the tab on the left.

Hope that helps.

1 Like
6

This fixed it for me too.