Assistance Required: Error with Azure OpenAI 'Bring Your Own Data' Service Preventing Index Creation

Hello
I’m having a problem with azure openai and the creation of ai search indexes for my documents using the “bring your own data” service. The problem is that the index is not created with my documents and I get the following error: ”
We were unable to connect your data
An unexpected error occurred while processing your data. Please try again”. I can’t figure out where this is coming from.
thank you