API hard down 500 errors now do a good job 👏 fix it guys


2 Likes

It has been a few days with 500 errors. I see this mostly for the embedding endpoint and it is frustrating

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I’m seeing the same issue.

openai.error.APIError: Internal server error {
“error”: {
“message”: “Internal server error”,
“type”: “auth_subrequest_error”,
“param”: null,
“code”: “internal_error”
}
}

It started raising the error since a hour ago. I’m using “gpt-3.5-turbo-instruct” model.
In PST, the bay area.

Hope OpenAPI can provide some SLAs so I can use it in production env confidently.

2 Likes

In North Carolina here and getting the same error. this does indeed suck

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Same here, it’s happening intermittently on my end.

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You’re in the forum specifically dedicated to the API, and people are having issues working due to API server errors. This is surprising to you?

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my bad, ill do better next time, sorry

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Time to fire up lmdeploy on the V100 cluster…

2 Likes

{“error”:{“code”:502,“message”:“Bad gateway.”,“param”:null,“type”:“cf_bad_gateway”}}

“error”: {“message”: “Internal server error”,“type”: “auth_subrequest_error”,“param”: null,“code”: “internal_error”}

URL:https://api.openai.com/v1/chat/completions POST Code:500 failed.
URL:https://api.openai.com/v1/chat/completions POST Code:502 failed.

are packed in a log file :dizzy_face:

:face_with_spiral_eyes:

2 Likes

Down for me now, consistently.

in _interpret_response_line
raise self.handle_error_response(
openai.error.APIError: Internal server error {
“error”: {
“message”: “Internal server error”,
“type”: “auth_subrequest_error”,
“param”: null,
“code”: “internal_error”
}
}
500 {‘error’: {‘message’: ‘Internal server error’, ‘type’: ‘auth_subrequest_error’, ‘param’: None, ‘code’: ‘internal_error’}} {‘Date’: ‘Fri, 20 Oct 2023 01:37:56 GMT’, ‘Content-Type’: ‘application/json; charset=utf-8’, ‘Content-Length’: ‘166’, ‘Connection’: ‘keep-alive’, ‘vary’: ‘Origin’, ‘x-request-id’: ‘dabace7d4d6ec9c96b3411eaf9ebd84’, ‘strict-transport-security’: ‘max-age=15724800; includeSubDomains’, ‘CF-Cache-Status’: ‘DYNAMIC’, ‘Server’: ‘cloudflare’, ‘CF-RAY’: ‘818d9b8be3767d7-SJC’, ‘alt-svc’: ‘h3=“:443”; ma=86400’}

1 Like

RIP getting the same error :frowning:

“error”: {
“message”: “Internal server error”,
“type”: “auth_subrequest_error”,
“param”: null,
“code”: “internal_error”
}

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Still hard down here my servers are in NYC

It is being looked into, please be patent.

2 Likes

error: {
code: 502,
message: ‘Bad gateway.’,
param: null,
type: ‘cf_bad_gateway’
},

Down here in Singapore too

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0_o yeaaa… failed about 500 failed calls in a row in my app… still seems to be down. I really need to build a fall back LLM into the system

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Azure OpenAI has proper SLA. I’m probably going to switch if the usage grows

3 Likes

Would be nice to hear what is wrong and what didn’t work as a fix these guys might have some good feedback

Got the same error here

Internal server error {
“error”: {
“message”: “Internal server error”,
“type”: “auth_subrequest_error”,
“param”: null,
“code”: “internal_error”
}
}

2 Likes

500 {‘error’: {‘message’: ‘Internal server error’, ‘type’: ‘auth_subrequest_error’, ‘param’: None, ‘code’: ‘internal_error’}}
I also got same error

Just saw first sucess

Seems now intermittent works