After enabling advanced account security on the Codex app, phone number verification is mandatory (Case 10556951)

The phone number was used several years ago and is no longer in service or valid, unable to receive SMS and WhatsApp verification codes.

I have already registered for advanced account security, yet I am unable to log in to Codex.

I found a post titled Codex client auth forces WhatsApp code to a dead number — but ChatGPT/Codex web log in fine (Case 09491223) - #14 by owallesun ,but I don’t know the current progress, and I’m unsure what to do now. This issue has been bothering me for several days.

@openai_support

@openai_support Can you help me take a look?

@openai_support Any progress today?

Add verification methods or support for modifying phone numbers