Thank you, that certainly makes sense. I’ve heard as much through the news.
However I have been trying to contact them for about a month now about this.
But finding my best conversations deleted just was the last straw.
Have you double-checked through the link I provided? It doesn’t need to be through ChatGPT. It could be a phone that maybe you signed in once upon a time with your Google Account, sold your phone for example or computer.
I know some of my friends could probably do the same to me when I lose my phone every other weekend and log in on theirs to track it.
It’s worth using a secondary authenticator app with your GPT login i.e. MFA then you have another layer of login security.
I’m unable to reply as I’ve been blocked on this forum now. I am told I have to wait 23 hours to reply…
… okay so 23 hours later…
I signed out of all devices on google authenticator, changed my password and signed back in…
and my conversations are still gone. I’m really bummed by this. Is there any way they can restore my conversations from some kind of backup? I am unable to trust this platform at this point.
Soo, I hate to be the bearer of bad news here, but it is not possible to restore any data into the ChatGPT service. Once it’s gone, it’s gone.
First I do want to express that I empathize with you and I’m sorry you had to go through this.
OAI take the “you own your data” approach. So, you would need to manually export and download your data yourself. The option has always been available under “Settings & Beta” → “Data Controls” → “Export” button. You would then be sent an email link which gives you your download code to your data. Note that there is no “Import” button. There are a lot of reasons why I am perplexed that feature doesn’t exist yet, but I digress.
Again, I understand this doesn’t necessarily help your situation, but this is simply what we have when it comes to data management with OAI services. If I could go back in time and tell you before this all happened, I would.
2 Likes
That sux. I had some amazing conversations and fun illustrations I generated - all gone. I guess I’ll save what I have left.
Now I’m just waiting for the hacker to re-appear as I’m pretty sure nothing has changed in re the security of this platform.
Protect your password.
Are you saying you’ve changed their password and are no longer chatting on your account?
Just tried the data export option. It does not include images, so I guess those have to be downloaded separately
No… I’m saying I’m going to continue to use my account because I paid for it.
And yes, as mentioned I’ve changed my password several times now. Yesterday I changed it yet again to appease the commenters in this forum. As far as I can tell, it makes no difference what I set my password to.
When the hacker shows up, there will be questions I didn’t ask. Usually in the format of “Please summarize the following scientific paper…”. Always in that format.
So, you logged out of all your Google Account sessions (which is used for your ChatGPT Plus account) and then changed your password, and you’re still (after that) getting new threads?
I’d look at your computer itself being hacked maybe?
OpenAI is locked down tight. Is there a way you think they’re leaking your password, or just speculation on your part?
Someone that has a session open in Firefox can maintain a connection to that account for up to two weeks.
You need to send a message to OpenAI staff.
- Click here to go to the API backend site: https://platform.openai.com/docs/overview
- (log in if necessary)
- in the lower left menu, find help and click
- A widget will pop up for help, click messages.
- Compose a new message: “OpenAI staff support needed - reset all ChatGPT network sessions to terminate hacker connection on compromised account”
3 Likes
I just wanted to follow up and give some examples of what the ‘hacker’ did. It actually looks more like some kind of bot than a hacker. Almost like someone is doing some testing in prod? I don’t know if you have prod/integration deployments like other software companies.
I reported all of these as best I could through the interface. But when someone deleted all my conversations for 2024, that really was too much.
Here are the conversations the bot/hacker did on my account:
precede all of these with the usual h colon slash slash chat dot openai com slash c as the forum will not allow me to post links
3dd2247a-9e11-4fa7-ac7e-8ec178c5b247
aa5f7d0d-04da-47e5-b85a-23fc99491146
bd330659-d2ab-4a7c-a79e-f3e25e4ff20a
e0741ea9-30dd-478c-be79-85339effd53c
a3d1733f-e57e-45b7-8623-0c680c504450
4736a76d-5295-4b7f-ae12-77ce2e11fa57
897117d1-5096-408c-b32f-ecd8e16fcd4c
ef111478-2c63-4c43-bc59-a58b85cc3a8d
0a5acc16-4819-490e-859a-ca1aa01e7987
9f249a64-9178-4482-a63c-e9fbea927d86
62d915ef-1302-47c8-87ef-5a153bba146f
73596093-99d3-4440-8e85-2cd66b596c9c
351fbde5-442f-4e6e-82b1-de7f2954e186
93475dd4-ccf9-4d4c-b465-a4f3ee75fad1
I’ve done all I can on my end of things. I don’t believe my computer is compromised. If the bot/hacker returns, I shall come back to this thread if possible
There’s no doubt that your account has been compromised and is used to harvest GPT results for cheap. Hopefully this gets resolved soon. Good luck and thanks for the update.
Idea: Poison the results with custom instructions
2 Likes
Seems like if they are really trying to harvest GPT results on the cheap, there would be other accounts with similar kinds of queries being sent to them. I can’t be the only one. Maybe they could investigate it using the rather obvious recurring pattern all these queries have.
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.