I know the forum might not be the standard support channel, but right now I need a place to document this, connect with anyone in the same boat, and hopefully catch the eye of the support team.
My account was suddenly terminated on June 5th. No warning, no immediate explanation. I only received a generic automated termination email a day later on June 6th. I submitted my official appeal immediately on June 5th, but as of today, there has been absolute silence—no response, no updates, nothing.
I am not a casual user. I am a dedicated, paying $200/month ChatGPT Pro subscriber. I use this platform heavily and strictly for my daily academic and AI research workflows. I am 100% certain that I have never violated any OpenAI Usage Policies—no account sharing, no policy-breaking inputs, just legitimate professional research.
I am well aware that around June 5th, OpenAI suffered a major automated risk-control glitch that caused a massive wave of false-positive bans. I’ve read that many affected users have already had their accounts automatically restored. Yet, for some reason, my account remains locked in limbo.
This sudden lockout is severely impacting my ongoing research timeline and stalling my entire work progress. The complete lack of visibility into the appeal process makes it incredibly frustrating.
If anyone from the OpenAI Staff ( @OpenAI_Support ) sees this, please, it would mean the world if you could look into my case. I just need a human compliance check to undo this automated error.
My Appeal: C-F7ha5ZwDooi5
Is anyone else from the June 5th ban wave still left behind and waiting for a response? Even just knowing I’m not the only one left out would help.