Hi Everyone,
Sorry to hear you’re running into some trouble. I wanted to quickly chime in, and reference _j’s post here regarding this error message.
With prepaid billing, there’s a distinction between your upper limit of credits (defined in the Usage Limit page) and the number of credits you’ve actually purchased. I know this can be unintuitive after being familiar with the pay-as-you-go monthly true-up billing, and I apologize for the confusion.
I hope this helps unblock you!